At Pain Free Window & Solar Care, we respect your privacy and are committed to protecting the personal information you provide to us.
Information We Collect
We may collect personal information including:
- Name
- Email address
- Mobile phone number
- Property address
- Service requests
- Communication preferences
- Any information you voluntarily provide through our website, forms, phone calls, or text messages.
How We Use Your Information
We use your information to:
- Schedule and confirm appointments
- Provide estimates and requested services
- Respond to customer inquiries
- Send appointment reminders and service updates
- Follow up regarding completed services
- Send occasional promotional offers or maintenance reminders if you have opted in to receive them
- Improve our customer service and website experience
SMS/Text Messaging
You may opt in to receive SMS messages by:
Completing a website form and selecting the SMS consent checkbox.
Providing verbal consent during a phone conversation.
Providing written consent through another approved communication method.
Consent to receive SMS messages is not a condition of purchasing any goods or services.
If you choose to opt in to receive SMS messages from Pain Free Window & Solar Care, you may receive text messages regarding:
- Appointment confirmations
- Appointment reminders
- Estimate follow-ups
- Service updates
- Customer support
- Promotional offers (only if you have consented)
Message frequency varies based on your interactions with us.
Message and data rates may apply.
You may opt out at any time by replying STOP to any text message. Reply HELP for assistance or contact us directly.
Sharing of Information
We do not sell, rent, or trade your personal information.
We may share information with trusted service providers who assist us in operating our business (such as payment processors, CRM providers, scheduling software, or messaging platforms) solely for the purpose of providing our services.
SMS consent is not shared with third parties or affiliates for marketing purposes. Mobile opt-in data and consent will not be sold or shared with any third parties for promotional or marketing purposes.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.
Cookies
Our website may use cookies and analytics tools to improve website functionality and understand visitor activity.
Third-Party Services
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions regarding this Privacy Policy, please contact us:
Pain Free Window & Solar Care
Website: https://painfreewindowandsolarcare.com
Email: [email protected]
Phone: +1-435-704-6591